Marketing for Hospitality and Tourism 6th edition by Kotler Bowen and Makens Solution Manual
Marketing for Hospitality and Tourism 6th edition by Kotler Bowen and Makens Solution Manual
4.8 (95%) 4 votes
Marketing for Hospitality and Tourism 6th edition by Kotler Bowen and Makens Solution Manual
4.8 (95%) 4 votes

This is completed downloadable of Marketing for Hospitality and Tourism 6th edition by Philip Kotler, John T. Bowen, James C. Makens Solution Manual

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Product Descriptions:

Marketing for Hospitality and Tourism, 6e is the definitive source for hospitality marketing courses. Taking an integrative approach, this highly visual, four-color book discusses hospitality marketing from a team perspective, examining each hospitality department and its role in the marketing mechanism. These best-selling authors are known as leading marketing educators and their book, a global phenomenon, is the most frequent adoption for the course. Developed with extensive student and professor reviews, this edition includes new coverage of social media, discussion of current industry trends, and hands-on application assignments.

Marketing for Hospitality and Tourism 6th edition by Kotler Bowen and Makens Solution Manual

Marketing for Hospitality and Tourism 6th edition by Kotler Bowen and Makens Solution Manual

Table of Content:

Part I: Understanding the Hospitality and Tourism Marketing Process
1. Introduction: Marketing for Hospitality and Tourism
2. Service Characteristics of Hospitality and Tourism Marketing
3. The Role of Marketing in Strategic Planning
PART II: Developing Hospitality and Tourism Marketing Opportunities and Strategies
4. The Marketing Environment
5. Managing Customer Information to Gain Customers Insights
6. Consumer Markets and Consumer Buying Behavior
7. Organizational Buyer Behavior of Group Market
8. Customer Driven Marketing Strategy: Creating Value for Target Customers
PART III: Developing the Hospitality and Tourism Customer Value-Driven Strategy and Mix
9. Designing and Managing Products and Brands: Building Customer Value
10. Internal Marketing
11. Pricing: Understanding and Capturing Customer Value
12. Marketing Channels: Delivering Customer Value
13. Engaging Customers and Communicating Customer Value
14. Public Relations and Sales Promotion
15. Professional Sales
16. Direct, Online, Social Media and Mobile
PART IV: Managing Hospitality and Tourism Marketing
17. Destination Marketing
18. Next Year’s Marketing Plan

Product details:

Language: English
ISBN-10: 0132784025
ISBN-13: 978-0132784023
ISBN-13: 9780132784023

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